Still waiting over 3 months for my 10 SWM Tokens

scam

#1

I opened & confirmed a Swarm account back in August, but I have still not received the 10 free SWM tokens for joining that were offered in the promotion. I have contacted customer service through the chat service multiple times. Despite their reassurances, the issue is still not resolved. I find this obstinance troubling and suggest that anyone who has opened an account with Swarm freeze your credit & initiate a fraud alert with all three major credit reporting agencies (Equifax, Experian, & Transunion). It is a free service available at those agencies’ individual websites.


#2

This is concerning. Has anything been resolved, since posting this on the community page?


#3

Greetings! I’m sorry to hear you have still not received the 10 SWM - those should’ve been in your account a long time ago, indeed. We’ve written you in direct message via our Intercom Support Chat, and I’ve let the team know this is a high priority. Thank you for your patience here, and I apologize for the delay. Best, - Kate